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It helps to include what you asked the assistant to do, what happened instead, and roughly when. If a connector is involved, say which one.
A connector says “Session expired”
Some providers end a sign-in after a set period. Zyclopps renews these automatically where the provider allows it; where it does not, the connector shows Session expired — sign in again.
Open Settings → Connectors and press Connect on that card. Nothing else is lost — your conversations and settings are untouched.
A service I use is not in the list
If it publishes an MCP server, you can add it yourself: Settings → Connectors → Add custom connector, then paste the server URL.
Some providers restrict connections to approved partner companies, and those cannot be added by anyone outside that programme. If a connection is refused for that reason, Zyclopps says so rather than leaving you to guess.
Where do generated images and video go?
They appear in the conversation that produced them and stay there — reopening that chat later, or on another device, shows them again. Each has a download button.
They also remain in the account of the service that made them, so you can find them there too.
Deleting your account
Email us from the address you signed up with and we will remove your account and its data within 30 days. Disconnecting a service first is not necessary — closing the account deletes its stored tokens.
What we keep, and for how long, is set out in the privacy policy.